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工程业务

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Improve Service

Strict selection of materials, repeated checks, and no mistakes

Strict product quality tracking and a comprehensive internal monitoring system ，inviting the quality supervision department to conduct material spot checks on a batch basis. The company effectively monitors the entire production process internally, subdivides the quality inspection process, and selects unqualified products for timely disposal.

With a professional team and a commitment to high-quality service

The company allocates professional consultants and designers to assist clients in finding the best spatial application solutions, solving equipment configuration, lighting, line management and other issues. The allocation of various business processes is shifted to talents, with clear positions. Expert training is held annually to improve service and business levels.

Commitment to nationwide direct delivery of damaged goods for home delivery

Before the product is shipped, a senior engineering director will visit the construction site for inspection, and develop transportation and installation plans based on the actual situation. Professional technicians will install the products on time. During the transportation of goods, if there is any damage or stains caused by non human factors, Donble mattresses will be re shipped free of charge.

Improve after-sales service to ensure worry free engineering

After the completion of the project, the company establishes customer files and sends dedicated personnel to conduct irregular inspections or phone follow-up during the warranty period to understand the product usage situation; During the warranty period, if there are product quality issues caused by manipulation, the company provides free repair or replacement; If customers need to restructure or relocate, the company can provide guidance services for planning, design, demolition, installation, and debugging.